Chapter 9

SHIPPING

 

Within Norway:
Shipping is free for artwork of all sizes.

 

Worldwide:
• Shipping is free for paintings up to 50 cm x 60 cm.
• For paintings larger than 50 cm x 60 cm, a flat shipping fee of 1500 NOK applies (approximately €130/$140).

 

Stretched Canvas Shipments:
For paintings on stretched canvas, there may be cases where the canvas needs to be detached from the stretcher bars and rolled for shipping. If this is necessary, I will include the stretcher bars in the shipment. The buyer will need to arrange and cover the cost of re-stretching the canvas upon arrival.

 

FEES/TAXES

Any customs fees or taxes are the buyer's responsibility.

Purchasing art is a unique and personal experience, and your satisfaction is my top priority. I want you to be happy with your purchase.

 

If You’re Unsatisfied with the Artwork:

• Notify me within 14 business days of receiving the artwork.
• Repackage the artwork as it was when it arrived, ideally reusing the original packaging.
• I will provide the return address once I hear from you.
• Return shipping costs are the buyer’s responsibility. Please note, any customs fees paid are non-refundable.
• Once I receive the artwork in its original condition, you may choose:
  • A refund, or
  • A new piece of equal or lesser value.

If the Artwork Arrives Damaged:

• Contact me immediately with clear photos of the damage. This will help me address the issue with the shipping company.
• You can choose either:
  • A replacement piece, or
  • A refund (please note, customs fees are non-refundable).